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The updated EU product liability framework extends liability to software and AI, allowing consumers to seek compensation when defective AI systems cause harm. Removes the cap on damages and introduces a rebuttable presumption of defectiveness in certain cases.
If you develop and sell AI products to EU customers, you now face product liability for AI-caused harm without the previous compensation caps. The directive makes it easier for harmed parties to claim that your AI was defective, especially if you fail to provide adequate safety information or updates. Reviewing your indemnification clauses and product insurance coverage is advisable before the December 2026 effective date.
Civil liability for damages caused by defective AI products (no fixed cap)