Acceptable Use Policy
Writing an AI Acceptable Use Policy
An AI acceptable use policy sets clear rules for how your team can and can't use AI tools — protecting client data, maintaining quality, and keeping you compliant. Here's how to write one that actually gets followed.
Frequently Asked Questions
- What should an AI acceptable use policy cover?
- At minimum: which AI tools are approved, what data employees may and may not input, how to handle AI-generated content before publishing or sharing, and who to contact if something goes wrong.
- How long should an AI policy be?
- For most small teams, 1–2 pages is enough. Longer policies don't get read. Focus on clear rules, not exhaustive coverage of every edge case.
- Do we need legal review before publishing an AI policy?
- For most small teams, no — a template-based policy with a plain-language review is fine. If you operate in healthcare, finance, or legal, run it past your legal counsel before publishing.
- How often should we update our AI policy?
- At minimum annually, and any time you adopt a significant new AI tool, a major regulation changes, or an incident reveals a gap. Build the review date into the document itself.