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AI systems that autonomously plan and execute sequences of actions to complete a goal — browsing the web, writing and running code, sending emails, calling APIs — without a human approving each step. Unlike a chatbot that responds to single prompts, an agentic AI operates over extended time horizons with access to tools and external systems. The EU AI Act has specific provisions for AI systems that operate with 'general purpose' autonomy. The core governance challenge: the fewer human checkpoints in the loop, the harder it is to catch errors before they propagate. Agentic AI deployments require explicit decision boundaries — what actions can the agent take without human approval, and what requires a sign-off?
Why this matters for your team
Agentic AI deployments require explicit decision boundaries before you ship. Define what the agent can do without human approval and what requires a sign-off. The more autonomy the agent has, the more damage a failure can cause before it's caught.
An agentic AI assistant is given the goal 'book the cheapest flight to London next week' and autonomously searches travel sites, compares prices, and completes the booking — without the user approving each step.