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consumer-protection
2 posts with this tag.
Other tags:All postsab1883ab1898acceptable-useacceptable-use-policyaccess-controlaccountabilityadmtadtechadvertisingage-verificationagentic-aiai-acceptable-useai-adoptionai-agent-governanceai-agent-securityai-agents
·7 min read
NYC Chatbot Doom Loop Rule: Customer Service Checklist
NYC's DCWP wants every support chatbot to say it's a bot, offer a one-step route to a human and log each chat. The checklist, the fines and how to comment.
·8 min read
Cleo AI FTC Refunds: $15.8M by PayPal, Dates and Who Gets Paid
The FTC is sending $15.8M to 2,124,796 Cleo AI users by PayPal. Email by Oct 26, payments from Oct 27, 30 days to accept. Plus the order's lessons.